Closing your Bigpond or Optus email account might help you get faster NBN evening speeds
The NBN promises to deliver a better internet experience but if you want the best evening internet speeds at the best prices, you're probably best off closing your Bigpond or Optus email address before moving to the NBN. Large pockets of the Sutherland...
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Password Management: How to choose and manage strong passwords
Choosing strong passwords is hard and remembering them is often harder. We explore what makes a password strong and how you can best manage your credentials to stay ahead of the bad guys. Nearly every single one of our Sutherland Shire customers has a...
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Backups for your home: What you need to know
Everyone will experience data loss at some time in their life. We'll show you how easy it is to protect your precious family photos and important documents. There's few worse feelings than realising the only copy of your most valued photos are on a device...
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Internode & iiNet to compensate over 11,000 customers for slow NBN speeds
Internode & iiNet are the latest retail service providers to admit to misleading customers on their NBN speeds. This brings the total number of Australians due compensation because of slow NBN speeds to almost 70,000. Over 8,000 iiNet customers who...
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Laptop won’t start? Try this simple tip.
There’s nothing worse than being greeted with a black screen when trying to power up a laptop. We have a tip that has helped many of our customers get their laptops working again without requiring a visit from a TechSolver. How to fix a laptop that won't...
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Google Chrome to mark HTTP websites as Not Secure from July 2018
It's been a long time coming but Google has now put a date on when they will start marking HTTP websites as "Not Secure" in Chrome. Read our post to find out what this means for your insecure website. Google has been committed to making the internet a...
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Protect your family online with Family Zone
Every parent is aware of the harmful apps and web content that exists on the internet. Unfortunately, many parents do not know how to adequately secure their devices for their children and those of us that do often struggle to keep up with the...
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You can now get your iPhone 6 (or later) battery replaced by Apple for $39
Apple have revised the launch date of their battery replacement program. Originally planned for late January 2018, the program has now started globally. Last week, we reported that Apple were drastically reducing the price of battery replacements for...
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Apple to reduce cost of iPhone battery replacements in 2018
Apple has announced a significant price reduction for battery replacements on out-of-warranty iPhones. Apple has today published an announcement addressing the intentional slow down of iPhones that addresses battery related performance problems. For many,...
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TPG to compensate 8000 NBN users over misleading speeds
Nearly 8000 NBN TPG subscribers will be compensated by TPG after being misled about their maximum achievable speed. TPG has admitted that they likely contravened the Australian Consumer Law by promoting and offering speed plans with maximum speeds that...
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