Yes, we’ll try to fit you in today no matter what time you call (although the earlier you call the better!). Better yet, there is no surcharge for Same Day Service.

Our standard business hours are 8am to 6pm, Monday to Friday. A surcharge for visits outside of these hours will apply (30% for home users, 50% for business users).

For Home/Residential customers:
   Our standard hourly charge is $165 GST inc.
   A Non Standard Hours Surcharge of 50% applies for hours outside of Monday to Friday, 9am to 5pm.
   If you are outside of our service area, travel time is charged at the applicable hourly rate.

For Business customers:
   Our standard hourly charge is $190ex GST.
   A Non Standard Hours Surcharge of 50% applies for hours outside of Monday to Friday, 9am to 5pm.
   If you are outside of our service area, travel time is charged at the applicable hourly rate.

Merchant fees may be payable and can be found in our Terms & Conditions.

We accept cash, contactless-enabled (NFC) cards, Chip-and-PIN cards, Apple Pay, Android Pay, Samsung Pay and PayPal. Please note that merchant fees will apply (full details can be found on our Terms and Conditions.)

We have technicians ready to visit you at home to troubleshoot all your technology problems. We charge for time onsite and there is a one-hour minimum requirement. Often, it is cheaper to have computers repaired at our shop because we can offer fixed pricing (rather than having to bill for our technician’s time onsite). We know it may not be practical for some customers to bring their computer into the shop, so we also offer a pickup and drop off service ($25 per visit). Just make a booking online or call us on 02 8502 8954 for more details.

Appointment slots are a minimum of one hour long and we take bookings from 7am to 8pm, Monday to Saturday. A 50% Outside Business Hours Surcharge applies to slots outside of our normal business hours of Monday to Friday 9am to 5pm.

Easy – you can submit a request via our online booking form or you can call us on 02 8502 8954. We will contact you within the hour to confirm your appointment or to arrange an alternative time.

You can call us on 02 8502 8954 from 8am to 6pm, seven days a week.

We offer a broad mix of services covering:

• Support
• Repairs
• Installation
• Home Security
• Data Backup and Archival
• Data Recovery
• Internet Connectivity
• Wireless and Wired Networking
• Virus Removal
• Remote Access (VPNs)
• Network Mapping
• Asset Tagging and Classification
• Consultancy
• Cloud Implementation
• Virtualisation
• Monitoring Installation
• WebSite Creation
• Corporate / Personal Domain Email

If you have a requirement that you don’t see falling under any of our services, give us a call and we can discuss your requirements and whether TechSolvers can help you.

You can either send us a message via the Contact Us form or you can call us on 02 8502 8954. To enable us to address your change promptly, please quote your reference number from your Booking Confirmation email.

We’re based in Sutherland and our service area can be best described as “the Sutherland Shire and neighbouring suburbs”. You can view a map of our coverage on our service area page. If you are outside of our service area, an Extended Service Area fee of $15 applies.

We typically solve problems within half an hour however occasionally it may take an hour or more depending on the nature of the issue.

When you talk to one of our Technology Specialists, you’ll be immediately struck by how simple everything sounds because we believe “If you can’t explain it simply, you don’t understand it well enough”. We keep the technical jargon to a minimum so you can understand exactly what we’re talking about.

Of course! Give us a call on 02 8502 8954 before your tech guy goes on holiday and we can talk about your requirements.

Great question! If you are a typical user who saves everything to their computers Windows C drive or macOS home directory, the likelihood is any loss of this data would be regretful and potentially disruptive. Most users would lose cherished photos, important documents as well as losing website usernames/passwords that have been stored in their browser and their music/video collection. You should bear in mind that all computer components fail eventually so you need to prepare for this proactively. The good news is TechSolvers have numerous solutions for you to consider covering a range of use cases so give us a call on 02 8502 8954 and we can walk you through your options with no obligations.

Yes we do. If theres something you’re after, give us a call on 02 8502 8954 and we can walk you through what we have and prices.

We’ll let you know if we can’t complete the job onsite or if we think it is more cost effective to finish the job offsite (for example, when we upgrade an operating system, it may take 2-3 hours elapsed time but actual time spent in front of the computer is typically less than an hour). In such an event, we will give you a number of options and act based on your decision.

We’re glad you asked! We can offer you a fantastic friendly service that gives you confidence in your technology’s ability to meet your business demands. We’d love to hear from you so give us a call on 02 8502 8954 and we can walk you through how TechSolvers can address all your technology concerns so you can focus 100% on your business.

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Absolutely! Send us a message or call us on 02 8502 8954 and we can arrange a time to come and visit you.

Of course! We also have children and share your concerns about their online safety. We help our customers and their families understand what can be done to improve safety by way of new hardware, software or even online behaviour. Send us a message or call us and we can arrange a time to come and visit you. You can also subscribe to our mailing list so you are noticed when we publish articles that cover this topic.

Kids love electronic devices and its important to monitor their usage so that they can have many rich experiences as they grow into young adults. We have a number of tried and tested solutions available so give us a call or send us a message and we can arrange a time to come and visit you. You can also subscribe to our mailing list so you are notified when we publish articles that cover this topic.

We back the work we do and we take great pride in our service delivery. We think you’ll love our solutions too and your satisfaction is very important to us so we do everything we can to make sure you’re happy.
Our “No Solution, No Charge Guarantee” means if we visit and we are unable to provide you with any solutions because we are lacking technical expertise, there’s no charge.
Our “7 Day Guarantee” means if you have a problem within 7 days of a TechSolvers service being performed, we will assess the issue and if we deem it related, we will do everything we can to rectify the problem free of charge. Of course if the issue is determined to be unrelated, normal charges will apply.
For more details on our guarantees, please read our Terms and Conditions.

Easy! Send us a message via the Contact Form and we’ll get back to you promptly.