Many of us in the Sutherland Shire are suffering slow internet speeds every day. Now, you can take part of the monitoring program that looks to improve the visibility of Australias poor internet speeds.
The Australian Competition & Consumer Commission started an initiative earlier this year to monitor broadband speeds across Australia.
The ACCC hope to test 2,000 households in the first year.
TechSolvers submitted our details to the ACCC last month and are waiting to hear back from the commission.
Yesterday, we received a notification that the ACCC are looking for further volunteers.
If you have suffered from and/or continue to suffer poor internet speeds, we suggest you volunteer to be a part of the program.
This will ensure that the poor performance you are seeing is captured by the body responsible for the regulation of the NBN.
What’s involved to be a volunteer?
Volunteers will be required to install a hardware based testing device on their fixed line home broadband connection. The device will perform tests on your internet connection between the testing device and the monitoring equipment.
Importantly, the device will not monitor or record any personal information or browsing history so you don’t need to worry about your privacy. We know, there’s a leap of faith involved here but it’s for a good cause, right?
We expect the ACCC will be looking to get a representative cross cut of Australia. As such, it’s worth noting that volunteering does not guarantee acceptance into the monitoring program.
TechSolvers are committed to improving the Internet for everyone in the Sutherland Shire.
If you are worried you will be unable to install the device, contact TechSolvers and we will install if for you free of charge.
How do I volunteer for the Monitoring Program?
For more details on how to volunteer, please visit the ACCC’s broadband performance & monitoring program page.
Volunteers must submit their application before 31 October 2017.
What else can I do to improve my slow internet speed?
We’re currently preparing some material that will help users troubleshoot their slow internet speed. If you’re not tech savvy, contact TechSolvers to book a session and we will take care of it for you.