How To
The “How To” section of our blog contains articles that show you how to perform specific tasks on your computer or Mac.
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Can’t send emails from Optus? Here’s the fix
We get calls from customers all around Australia needing help with their email. Since the start of October 2022, we started to see a spike in Optus customers that could receive emails but couldn’t send them. We'd seen this problem many times before and it...
Bigpond email setup using IMAP, POP or SMTP
Successful setup of your Bigpond email requires using the right settings. Whilst some applications are smart enough to determine the correct settings themselves, others need to be handheld. Follow the steps below to set up your Bigpond hosted email account...
Password Management: How to choose and manage strong passwords
Choosing strong passwords is hard and remembering them is often harder. We explore what makes a password strong and how you can best manage your credentials to stay ahead of the bad guys. Nearly every single one of our Sutherland Shire customers has a...
How to change the location and format of your OSX screenshots
If you've ever used Mac OSX's screenshot function, you're probably aware that the captures are saved as png files on your desktop by default. What you may not know is that it's possible to change both the location and the format by way of a few simple commands...