Find out which service providers rank best in this quarters Measuring Broadband Australia report by the Australian Competition and Consumer Commission. The Measuring Broadband Australia report is based on metrics collected from white boxes installed in volunteer...
Internode & iiNet are the latest retail service providers to admit to misleading customers on their NBN speeds. This brings the total number of Australians due compensation because of slow NBN speeds to almost 70,000. Over 8,000 iiNet customers who signed up for...
Nearly 8000 NBN TPG subscribers will be compensated by TPG after being misled about their maximum achievable speed. TPG has admitted that they likely contravened the Australian Consumer Law by promoting and offering speed plans with maximum speeds that could not be...
Over 8700 Singtel Optus users will be offered compensation after it was found certain Optus NBN plans offered maximum speeds that could not be achieved. It has been known for some time that ISPs have been selling plans that the NBN cannot deliver. Similar to...
The Australian Competition and Consumer Commission announced today that Telstra has agreed to “offer remedies” to approximately 42,000 NBN customers. In an announcement from the ACCC today, Telstra admitted that they were likely to have contravened the...