Internode & iiNet to compensate over 11,000 customers for slow NBN speeds
Internode & iiNet are the latest retail service providers to admit to misleading customers on their NBN speeds. This brings the total number of Australians due compensation because of slow NBN speeds to almost 70,000. Over 8,000 iiNet customers who signed up for...
TPG to compensate 8000 NBN users over misleading speeds
Nearly 8000 NBN TPG subscribers will be compensated by TPG after being misled about their maximum achievable speed. TPG has admitted that they likely contravened the Australian Consumer Law by promoting and offering speed plans with maximum speeds that could not be...
Optus to compensate 8700 NBN subscribers
Over 8700 Singtel Optus users will be offered compensation after it was found certain Optus NBN plans offered maximum speeds that could not be achieved. It has been known for some time that ISPs have been selling plans that the NBN cannot deliver. Similar to...